A friendly, local team that responds quickly and efficiently to your IT needs
The greatest single benefit of having Network Titan handle our IT services is that we are very hands off. I can let Mike and his team know what we need and they just get it done. This allows our company spend time focusing on our clients without having to worry about our network systems. Network Titan is better than other IT firms at being accessible. If we ever need anything, I can ALWAYS get ahold of a Network Titan team member to assist, whether that be 9am on a Tuesday or 5pm on a Sunday. If I need on-site personal assistance as well, they always get someone to my office in a timely manner. If you want a friendly, local team that reacts quickly and efficiently to your IT needs, hands down go with Network Titan.
Chief Financial Officer at Nova Services
I have used Network Titan for more than 10 years and have not worked with other firms, because I have never felt the need to look elsewhere.
The best part of working with Network Titan is being able to rely on a bigger IT resource versus having a small staff with limited skills. I have used Network Titan for more than 10 years and have not worked with other firms, but I have never felt the need to look elsewhere. Network Titan is scalable, takes the clients environment into account, and has removed a huge burden from my business day and has allowed me to put more attention to my business.
President & CEO at Gibson & Barnes
Outstanding customer service no matter the time or location
Working with Network Titan is like having your own in-house, IT department but only better. Mike and his team are focused on providing outstanding customer service no matter the time or location. Simply put, they’re outstanding! Network Titan is incredibly responsive and technically sound. They consider your business to be their own. It’s hard to go wrong with Network Titan. They provide a responsive, cost-effective solution to all your IT needs.
President & CEO at Cutwater Spirits
We depend on their competence and responsiveness
Network Titan searched, interviewed and hired for our in-house IT employee. He is nothing short of genius. We can totally depend on the competence and responsiveness of our tech, as well as the backup support. We truly appreciate it when the owner of the company fills in, right here in our office, when our tech is out for vacation, etc. Our firm would not be so technically advanced as we are today, were it not for you and your team, Mike.
Bobbie Harker, CPA
Director of Finance and Administration at Call & Jensen
Network Titan makes us a priority.
It is hard to pick just one benefit seeing as Network Titan is the best IT firm we could wish for. We are consistently impressed with the after-hours support, follow through on all requests, prompt responses and support. Network Titan makes us a priority. Although they have many clients, we always know they are available to us, regardless of time or day. Being a small company, IT issues can completely shut us down and working with Network Titan gives us a peace of mind. We know we can always count on them. Don’t wait for the IT catastrophe to happen, get ahead of it with Network Titan. With them on your team, you will have a great team on your side.
Director of Accounting at Gomez Trial Attorneys
Fast, reliable service
The single biggest benefit that Network Titan provides in their partnership with us is their fast, reliable service! They stand out from the rest because they are trustworthy and honest. Network Titan always gives you multiple examples on why or why not when choosing a product. They are not pushy and will give you immediate tech support the moment you call.
Corporate Manager at Royal Property Management
Network Titan is Trustworthy, Efficient and Knowledgeable
Working with Network Titan has given us confidence that when something goes wrong our IT Company will go the extra mile to make sure our issues are resolved. They have proven time and again that they are trustworthy, efficient, and knowledgeable. Network Titan makes us feel like we are their only client. Our calls and emails are answered quickly, our requests are handled in a timely manner, and our staff are on a first-name basis with most if not all of the Network Titan technicians. It’s refreshing to deal with a local business staffed with honest and capable technicians who have our best interest at heart. Working with Network Titan, you will have a number to call with a reliable person on the other end who will know you and your company by name and how best to help you.
If you are looking for an IT company that will go out of their way to show you that you are valuable to them as a client I recommend Network Titan wholeheartedly.
Partner at ColeyDocter, Inc.
You can trust that their advice will be in your best interest
Network Titan has provided many benefits to our accounting firm. Their partnership has provided us with knowledge, reliability, professionalism, and immediate response when help is requested including weekends. They tailored their services to our firm needs and take care of any IT issues we have. You won’t regret choosing them. You can trust that their advice will be in your best interest.
Firm Administrator at A. V. Arias & Co.
This company will build a long-lasting relationship
Network Titan is trustworthy, fair and always available. Their response time is incredible. When a problem arises and a computer is down they get the problem solved incredibly fast. Network Titan is always there for you when you need them and is looking to build a long-lasting relationship.
President at American Sheet Metal
We no longer need to have an in- house IT specialist on staff
Our biggest benefit of working with Network Titan is that we no longer need to have an in-house IT specialist on staff. We can count on Network Titan to take care of everything from setting up a new computer, to server backups, to helping us through our last office relocation. The company’s strength is personal attention and communication. We can contact them at any time and count on their immediate response. Somehow, someway, Network Titan will make sure that your company is up and running. They will never leave you hanging. They are very dependable.
Operations Manager at PrintSafe
They take care of the computers and software, so I can take care of business.
Network Titan provides a fast response to issues that may affect our ability to conduct business. We simply have to be up and running. In working with them, new and complicated IT issues are quickly researched and made available. Most issues are resolved remotely. When you use an IT company, you simply want things to run right and stay up-to-date on security, program updates, etc. Network Titan has had my back since we joined forces over 4 years ago. They take care of the computers and software, so I can take care of business.
Principal at Nexon Corporation
They have gone above and beyond to make sure our needs were addressed.
Network Titan provides immediate and efficient response to any technical issues we’ve experienced and always provides an explanation of what happened and how it is being addressed. Previous firms we worked with were not always able to respond immediately (might take 1-4 hours). The employees are wonderfully trained, problem solvers, and incredibly personable. They follow through on any issue as quickly as possible and thoroughly research anything thrown at them. When the occasion calls for it, they have gone above and beyond to make sure our needs were addressed.
CFO/COO at A Perfect Match
Our firm has less stress and increased productivity
Network Titan does an awesome job! Since engaging with this IT company we have less stress and increased productivity. We don’t have to spend the time trying to figure things out for ourselves and trying to troubleshoot. Their outstanding staff is knowledgeable, helpful, courteous, responsive and available. They have alleviated a lot of our stress over our IT issues and we feel more secure knowing they are there for us.
Firm Operations Manager
Proactive and Responsive
Having Network Titan as our IT service provider keeps us up and running; monitoring for malware and security protection, implementing critical software updates, keeping networks operating, and even help maintaining proprietary software systems. Our staff has confidence in knowing that whatever IT problem arises, the Network Titan team can fix it.
We have worked with Network Titan for almost three years now and have found them more responsive, and solution oriented, than any other IT company we have worked with in the past. If it requires a technician on site for critical issues they are there usually within an hour. Problems are diagnosed quickly and issues are resolved usually within a day or less. We are heavily dependent on web traffic using in-house proprietary software for getting quotations out and communicating between departments and clients. Downtime on these systems can get expensive. Network Titan is very proactive in maintaining the network and systems to keep things moving. And when things do go down, which software is prone to do, they are quick to effect fixes and put bridges in place until the problem can be resolved.
Network Titan is like having your own IT department
Network Titan is always a phone call away during business hours to solve our computer, networking and security issues. There is always someone from their team to answer questions from the most trivial to the most technical. Having Network Titan is like having your own IT dept. They are always there for you and take care of everything from A-Z. It’s nice to have them as a member of our team!
Office Manager at Dr. Howard Tung Medical Offices
I have the greatest confidence in our IT provider
Network Titan is focused on my practice running smoothly from an IT perspective so I am able to focus on my staff and clients. They have given me the greatest confidence in our IT provider and I am most impressed with their responsiveness and communication. They are an IT service provider that helps you forget about IT which is what I appreciate most about their service.
Partner at Meletis & Munsch, LLP