Network Titan provides immediate and efficient response to any technical issues we’ve experienced and always provides an explanation of what happened and how it is being addressed. Previous firms we worked with were not always able to respond immediately (might take 1-4 hours). The employees are wonderfully trained, problem solvers, and incredibly personable. They follow through on any issue as quickly as possible and thoroughly research anything thrown at them. When the occasion calls for it, they have gone above and beyond to make sure our needs were addressed.