How Does Your Current IT Provider Stack Up?
Take this quiz
to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your IT provider is truly protecting your network from downtime, cyber-criminals, data loss or other frustrating and expensive disasters? Could they actually be jeopardizing your network?

If your computer support provider does not score a “YES” on every point, you might be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smoothly?
  • Do they proactively offer new ways to improve your network’s performance and security?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Are they fast and efficient, completing projects on time, quickly and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they have several technicians on staff who are familiar with your organization?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention when you call?
  • Are they fierce about backing up your network and having a Disaster Recovery Plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer a 60-Day money back guarantee and DON'T lock you into a long-term contract?

Stop paying for sub-standard
support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current provider.

For FREE, we will…

  • Check your network’s current security against hacker attacks, ransomware, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your FREE
Support Today
Give Us A Call at
619-255-2621

Claim Your FREE
Support Today

Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

A friendly, local team that responds quickly and efficiently to your IT needs

A friendly, local team that responds quickly and efficiently to your IT needs
The greatest single benefit of having Network Titan handle our IT services is that we are very hands off. I can let Mike and his team know what we need and they just get it done. This allows our company spend time focusing on our clients without having to worry about our network systems. Network Titan is better than other IT firms at being accessible.If we ever need anything, I can ALWAYS get ahold of a Network Titan team member to assist, whether that be 9am on a Tuesday or 5pm on a Sunday. If I need on-site personal assistance as well, they always get someone to my office in a timely manner. If you want a friendly, local team that reacts quickly and efficiently to your IT needs, hands down go with Network Titan.

Danny Barnett
Chief Financial Officer at Nova Services