Your business may not need full-time IT staff but the ever growing complexity of the computer network environment still demands expertise beyond what part-time help can provide. IT support options available with Network Titan can be customized to fit your business requirements.

Platinum  Our best value, the Platinum support option is an all-inclusive proactive IT support package for customers who want a fixed monthly cost. Think of Platinum support as having an IT expert on staff at all times, ready to solve today’s problems and meet the challenges of tomorrow at a fraction of the cost of employing a consultant or full-time staff. The service level agreement guarantees specific network and system administration tasks are completed and priority response over our other support options. Access to the Network Titan web portal for trouble reporting and updates is also included.

Gold  Gold support provides customers with a proactive service level agreement which includes specific network and system administration tasks, timely response, and a guaranteed number of support hours per month. Additional support hours can be purchased as needed at a reduced rate. Access to the Network Titan web portal for trouble reporting and updates is included.

Silver  If you just want to try us out, or if your company needs an IT expert for your next project the Silver package may be right for you. Blocks of hours can be purchased from Network Titan at a reduced hourly rate.

Bronze  If your email, database, or internet access simply stopped working call us up! The Bronze option is our standard hourly rate.

Network Titan has very competitive rates and we are confident we can help reduce your costs. Please call us anytime to discuss your specific needs.